Cancellation Policy

Clear and transparent cancellation and refund policies for our guests.

Commitment to Transparency

At Cherush Guesthouse, we operate under the highest standards of integrity, transparency, and Kenyan hospitality. This document outlines our formal commitments to you, our valued guest, ensuring your experience in Iten is secure, comfortable, and exactly as promised.

1. Standard Operations

We believe in clear communication. Whether you are an elite athlete here for months or a tourist visiting for the weekend, these guidelines are enforced equitably to protect the serene, focused environment of our guesthouse.

2. Contact Information

If you have any questions regarding these policies, please reach out directly to our management team via our Contact Page. We are always available to assist.